What is CSR report & ESG report nowadays?

The Corporate Social Responsibility (CSR) and environmental, social and governance (ESG) are the two trends that are currently shaking the world of business. Both of them have become a part of everyone’s life from blue-collar workers to white-collar professionals. These two trends will continue to rise in popularity and affect how companies operate, grow and invest over the next few years. Let’s understand what is CSR and ESG today.

Corporate social responsibility (CSR) is defined as the commitment by a company to contribute to the common good through economic activities that benefit their employees, the local community and society at large. CSR is an organization’s responsibility towards its employees, customers, and the community and environment (of which it is a part) to achieve the company’s goals while minimizing any negative impact. In simple words, CSR is a trend where companies pledge to use their business to help solve social issues and make the world a better place.

Environmental, social, and governance (ESG) refers to the way companies manage their business and the impact they have on society and the environment. ESG is the trend that has become the new standard in corporate social responsibility. Companies that are more interested in sustainable growth are switching to investing in ESG. The focus of CSR will be more on ESG to become a part of the lives of everyone in the world.

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CSR report & ESG report Strategy

A mission statement describes the reason your business exists. It should articulate the fundamental reason you exist as a company, your purpose and how you intend to fulfill it. A purpose statement describes how you plan to execute your mission. It should outline your organization’s highest priorities and guide decision-making about how to move the company forward. 

For example, a mission statement for an organization that provides customer support could be “to create the best experience for customers in the telecom industry.” A purpose statement for that same organization might read, “we will create the best customer experience by empowering our team members, improving our product and investing in our infrastructure.”

Defining the strategies that support your mission

Your mission and purpose are the foundations of your strategic plan. Once you’ve defined them, your next step is to define the strategies that will help you fulfill your mission. For example, if one of your strategies is to empower your team members, you might choose to adopt a remote work policy, offer professional development opportunities and encourage employees to share their knowledge with one another. 

For an organization that intends to improve its infrastructure, one strategy might be to invest in new technologies that increase efficiency. Another might be to reposition your customer support center so that it can offer better service.

A strong CSR report and ESG report with the strategy is crucial to achieving sustainable business growth. It’s important to remember, however, that it’s something you have to work at every day. It can’t be something that you do once and then check off your list. A company’s strategic plan should account for all of these considerations when developing business operations. If your company doesn’t have a strategic plan, incorporating these elements will help you create one, which will allow you to make informed decisions that are aligned with your values, and ultimately help you succeed.


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Corporate communication helps organizations explain their mission, combine its many visions and values into a cohesive message to stakeholders. The concept of corporate communication could be seen as an integrative communication structure linking stakeholders to the organization, which is what can Miracles brings into your future communication planning.

A Great Corporate Communications Agency can drive Brand Value through Efficient PR communication planning. As one of the leading communications companies in Hong Kong, we have helped clients in a variety of sectors, including consumer products, technology, retail, property and financial services firm. Aiming to build and preserve a positive image for the corporation through our client oriented strategic corporate communications.

CSR stands for Corporate Social Responsibility, which is a company’s sustainability framework of responsible cultural influence. ESG stands for Environmental, Social, and Governance, which is an assessable outcome concerning a company’s overall sustainability performance. In practical terms, you could also say: CSR: a general sustainability framework, mainly used by companies

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